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Frequently Asked Questions (FAQs)

Is there parking onsite?

Our Croydon venue has many parking facilities near by, closest being National Car Parks Plc situated in the Whitgift Centre or Central Shopping Centre Parking for other venues varies. Details are provided in your enrolment email regarding parking.

What is included in my course fee?

Please see the 'Cost Includes' section of the relevant course page that lists that your fee covers. Any additional kits etc can be pre ordered at the time of enrolment or up to 1 week before the course date with us.

I am not sure if I could pick up the technique in a day. Please advise

At Affable Therapy Training Limited, we do training in small groups of 6 or 8 students. The course structure is well thought out and delivered by experienced and enthusiastic tutors. We are confident that you will be able to learn the technique in one day. Our manuals are detailed and are excellent reference sources when you leave the class to remind you of the techniques. However, if you feel that you need to repeat the course for any reason, you can do so at no extra cost subject to availability.

I am pregnant and would like to join your courses. Please advise.

First of all congratulations! You can attend some courses such as waxing, facial, manicure, pedicure, eyelash extension, threading etc., which are not intensively based on massage. For other courses which are more for full body or are heavily massage based, we would request you to either get a permission from your midwife / GP or bring a model to work on. This is because in UK the legislation is very clear only qualified medical professionals can work on a pregnant client. For another learner to work on you during the course, they need permission from your qualified medical professional e.g. midwife or GP. Also we will need to assign a qualified pregnancy massage specialist tutor to the course that you will be joining so let us know at the time of enrolment. We recommend that you wait for the first trimester to be over before deciding to do any training course.

What does a typical one day course timetable looks like?

An average one day course format is as below: 10:30am : Start with introductions and meet & greet 10:40-11:15: Subject theory. Usually delivered through powerpoint presentation and short group discussion sessions 11:45-12:45: Recap of Theory and Demonstration 12:45-13:15: Lunch Break 13:15-14:45: Group one to practice 14:45-16:00: Group two to practice 16:00-16:30: Recap, assessment and finish of the course.

What funding can I get for your courses?

We understand that times are tough and although you would like to make the investment in yourself and get training it is not always possible to find that initial lump sum towards the course. We are currently approved for the Professional and Career Development Loans for our Advance Beauty Specialist ITEC Level 3 Course. Depending upon your circumstances, you may also be able to access funding from Princes Trust and the Job Centre for your training course. We are a private college so don't attract direct government funding therefore can't offer any concession for learners who are on benefits. However in the past we have had students funding by Princes Trust and Job Centres so you may like to check with these bodies if they could fund your training. We could also facilitate easy payment plan for you. Please call or email to discuss and we will see what we can do.

My English is not very good, can I attand any of your courses?

Yes. We can facilitate this for you. We get a lot of students who don't have English as their first language and they have been able to successfully do our courses. If you are unsure please email us or call us to tell us more about your learning needs and we will see what we can do you help you achieve your learning goals.

Are your courses at the same level as NVQ or ITEC?

Our one day training courses are fully accredited and will enable you to apply for insurance. You can practice upon successful completion of them. However upon attending the one day course if you wish to upgrade it to NVQ or ITEC, we will be happy to facilitate that for you. Ask you tutor on the day of the course or send us an email within 3 months of completion of your training with us for more details. We recommend that you should get your courses upgraded to national vocational standards to further enhance your career. In London this is a requirement of most councils. Outside London / Greater London it is not a requirement and one day courses seem to be fine for practicing.

What is Therapist insurance and how much does it cost?

Therapist insurance is public liability insurance. This means that any person offering service to the public need to have this insurance in place. You need to get this insurance once a year and it should cover you for all your treatments and some products and equipment, etc. depending upon the insurance cover you get. There are various bodies that can offer this insurance to you. We will provide you with a list of them at the course and give you discount vouchers from some of them so you can obtain discounted insurance. On an average you can get insurance from £50 to £95 for a year.

Do you offer discounts if I book more than one course?

Yes. We will be happy to offer multi course booking discount if you book more than one course at a time. Please call us to discuss and get your discount code today.

Once I have done my training, can I charge people for my services?

Yes. Upon successful completion of any of our accreditation courses you can obtain public liability insurance and offer your services the public for a fee. We are passionate about you starting to make a return on the investment you have made in yourself by choosing to train with us and will help you with business advice. Please note introductory courses are for use on friends and family and come with a certificate of attendance only.

As a complete beginner, what courses can I do?

You need to think about whether you need to get into holistic or beauty therapy. There are a variety of courses that you could do. On the holistic side you may choose to do Indian Head Massage, Hopi Ear Candling, Seated Acupressure Massage / Chari Massage, or Thai foot massage. See under beginner courses in the Massage section. On the beauty side we have a range of courses from facial to waxing, to eye treatments, manicure etc. See under Beauty courses. You may also like to try any of our introduction courses especially geared towards considering taking qualification courses. Once you are certain which path to take you may then join any of our qualification courses that are mapped to national qualification standards of level 2 or above.

Why are your courses costing less than other providers?

At Affable Therapy Training we aim to provide affordable training solutions for your needs. We understand that when you are starting out it is difficult to find recourses. Therefore we pride ourselves in keeping our costs low and giving you the best possible services. Paying less for a course doesn't mean that your training experience will be less rewarding with us. We have high tech facilities to really engage and offer you great experience. Our center is fully equipped with modern fixtures and equipment so you still are getting good value for your money.

Are the course lecturers fully qualified?

Our lecturers hold teaching qualifications and have professional qualifications in all the subject areas that they teach. They also have minimum 5 years of industry experience and in most cases are practitioner tutors i.e. all actively practicing what they are teaching you.

What time do the courses start and finish?

Full day course will start at 10:30 and finish at 4:30 Weekend courses will also start at 11 and finish at 6. Evening courses will start at 6.30 and finish at 9.30. Half Day morning courses will start at 10:30 and finish at 1pm. Course times are also confirmed to you via enrolment information sent at the time of enrolment.

Why are the courses so much shorter than at colleges of further education?

Fast-track training with small group of student's that really want to learn, enables a more effective and speedier learning process. We cover the essential theory for safety & hygiene reasons, but most of the training is practical with full training manuals and Anatomy and Physiology provided to enhance your learning. It is recommended that at home you undertake further study by reading your manual and/or recommended text books which you would otherwise do during your college time.